Privacy Policy
Last updated: July 3, 2026
1. What we collect
Account: your mobile number (used to sign in via SMS code), your name, and — for businesses — a business name and pilot invite verification.
Location:the approximate location you set during onboarding (and, if you allow it, your device's location) so we can show gigs near you and show businesses how far applicants are. We don't track your location in the background.
Activity: gigs you post or apply to, matches, arrivals, PIN completions, cancellations, no-shows, reviews, disputes, and chat messages between matched parties. Key events are also written to an append-only audit log for trust and dispute resolution.
2. What we use it for
To run the marketplace: showing nearby gigs, letting businesses compare applicants (distance, rating, completion history), powering chat between matched parties, resolving disputes, and keeping the community safe. Aggregated, non-identifying usage statistics help us improve the pilot.
3. What other users see
Your profile (name or business name, area, rating, gigs completed, and no-show / cancellation history) is visible to other signed-in users — that transparency is how trust works on GigOn. Your phone number is never shown to other users; coordination happens in in-app chat.
4. Where it lives and who we share it with
Data is stored with Supabase (our backend provider) on servers in the Asia-Pacific region, and SMS codes are delivered through an SMS provider. These processors act on our instructions. We do not sell personal data, and we only disclose it if the law requires it.
5. Retention and account deletion
We keep account and activity data while your account is active and as long as needed for dispute resolution and audit integrity. You can delete your account at any time — in the app (Profile → Delete account) or at app.gigon.io/account/delete. Your profile and activity data are removed immediately, encrypted backups expire within 30 days, and we keep only anonymized records required for legal or safety reasons.
6. Your rights
Under the Philippine Data Privacy Act of 2012 (RA 10173), you can ask for access to, correction of, or deletion of your personal data, or object to its processing. Email leo@gigon.io and we'll respond within 15 days.
7. Changes
If this policy changes in a way that matters, we'll flag it in the app before it takes effect. This page always holds the current version.